Caring for our colleagues health, safety and wellbeing
Safety is our number one priority. At the centre of our approach is the belief that ‘no one should be harmed when working or coming into contact with our operations’ proving that ‘We care about each other, our suppliers, our customers and the communities in which we do business.’ We have established a series of lagging and leading indicators to support EHS2025 that enable us to measure and improve our performance by implementing a range of solutions in the short, medium and longer term.
We are also committed to our colleagues ongoing development and to protecting and improving their long-term physical and mental health and well-being. Like all progressive employers we want to see our colleagues enjoy long, varied and challenging careers, reach their full potential and help them to be productive. Productive, healthy and well colleagues deliver great service to customers, build stronger teams, make better decisions in meeting customers’ needs and will help us deliver our innovation and digital strategies.
We are working to promote health and wellbeing across the organisation, invested in more training to develop leadership teams with the knowledge and skills to help colleagues improve their health and wellbeing. We continue to focus on our dedicated health and wellbeing digital platform ‘Fit 4 Life, Fit 4 Work’. This platform has helped us reduce the health age of our organisation, specific organisational health risks and understand better the wellbeing issues our colleagues face.
Working to create a diverse organisation
We aim to be recognised as an open and engaging organisation where difference is valued, people are able to be their best and collaboration is fostered to benefit ourselves, our customers and our communities.
We have an established cross-brand, cross-function Steering Group who have developed and are implementing a clear and detailed roadmap of our priorities based on four key areas: Leadership, Career Progress, Attracting the best and the Employee Journey. We know we have a lot of work to do across these areas to achieve our aim and are now implementing detailed action plans, and raising awareness with all colleagues to explain why it is important to our business and to help us achieve our goals in terms of being a diverse and inclusive organisation.
- Follow our social media channels to follow our actions on Diversity and Inclusion
Safety: Our Zero Harm Goal
Over the long term, we have made considerable progress in reducing accidents in our business. This progress shows our business is becoming safer. In 2010 our lost time indicator [TF1] was double our current rate and our total recordable incident rate [TF2] was: 13.59 – nearly five times higher than in 2017. As our safety culture has matured our rate of incident reduction has decreased, therefore our focus, in 2017, has been on raising awareness of the importance of having positive personal conversations with colleagues.
These conversations focus on individual’s attitudes, behaviours and risks related to health and safety in their workplace – these positive conversations will help to further embed our culture. We have also prioritised communication, the development and skills of colleagues with safety leadership or responsibilities and on the further planning for how we will deliver our goals embodied in our EHS2025 Roadmap which sets out our ultimate aim of Zero Harm.